Privacy Policy

Information We Collect

When you work with us on iOS and Android app development projects, we collect information that helps us deliver the best possible service. This happens naturally through our business relationship.

We gather contact details like your name, email, and phone number when you reach out about a project. For business clients, we also collect company information including business registration details and project specifications.

• Personal contact information provided during initial consultations
• Business details necessary for contract development and invoicing
• Technical requirements and project specifications you share with our development team
• Communication records including emails, meeting notes, and project updates
• Website usage data through standard analytics tools

How We Use Your Information

Your information serves specific purposes related to our app development services. We don't use it for anything unrelated to our business relationship or beyond what's necessary to complete your project successfully.

Project communication requires us to keep records of specifications, changes, and progress updates. This ensures everyone stays aligned throughout development and helps resolve any questions that arise.

Malaysian tax and business regulations require us to maintain certain records for accounting purposes. We follow these requirements while keeping your information secure.

Data Storage and Security

We store your information using industry-standard security measures appropriate for a Malaysian technology business. Our development team takes data protection seriously, especially when handling sensitive project details.

Client project files and communication records are stored on secure servers with regular backups. We use encrypted connections for data transmission and limit access to team members who need the information for your project.

• Encrypted data storage with regular security updates
• Access controls limiting who can view your project information
• Regular backups to prevent data loss during development
• Secure deletion procedures when projects are completed

Sharing Your Information

We don't sell or rent your personal information to anyone. That's not our business model, and it wouldn't make sense for a development company focused on client relationships.

Sometimes we need to share limited information with trusted service providers who help us deliver your project. This might include cloud hosting providers, payment processors, or specialized development tools required for iOS and Android app creation.

Malaysian legal requirements may occasionally require us to disclose information to government authorities, but this happens rarely and only when legally mandated.

Your Rights and Choices

You have several rights regarding your personal information under Malaysian data protection laws. We respect these rights and try to make them easy to exercise.

You can request to see what information we have about you, ask us to correct anything that's inaccurate, or request deletion of your data after project completion (subject to our legal record-keeping requirements).

• Access your personal data and project records we maintain
• Request corrections to inaccurate or outdated information
• Ask for deletion of data no longer needed for business purposes
• Withdraw consent for marketing communications (though we rarely send these anyway)
• Request data portability for information you've provided

Data Retention

We keep your information for as long as necessary to complete your app development project and meet our business obligations. After that, retention periods depend on the type of information and legal requirements.

Active project data stays accessible during development and for six months after delivery to support any needed updates or bug fixes. Financial records must be retained longer due to Malaysian tax requirements.

Once retention periods expire, we securely delete or anonymize your personal information unless you've specifically asked us to keep it for ongoing support or future projects.

Changes to This Policy

We update this privacy policy when our practices change or when required by new regulations. Since we're a growing development business, policies may evolve as we add new services or improve our processes.

When we make significant changes, we'll notify current clients by email and post the updated policy on our website. Minor updates for clarity or legal compliance might not require individual notification.

The effective date at the top of this page shows when the current version took effect. We encourage you to review it periodically, especially if we're working on a long-term project together.